1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your

order, we will notify you and refund you the total amount of your order, using the original method

of payment.


  1. Delivery Location

Items offered on our website are only available for delivery to addresses in Canada. We also accept

orders from international customers who are shipping to addresses in Canada only. Sorry, any

shipments outside of Canada are not available at this time.


  1. Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfill your order within 10

business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship on weekends.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery,

and the items ordered.


  1. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.


  1. Shipping Costs

Shipping costs are flat-rate. Once at the checkout screen, shipping charges will be displayed. You

will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.


  1. Damaged Items in Transport

If there is any damage to the product on delivery, contact us immediately at info@handsongrooming.ca.